Returns & Exchanges
At Obus, we want you to love your new wardrobe staples, which is why we offer a 14-day return period for a refund or store credit on all full-priced items. Please ensure all garments are returned in their original condition, unworn and with all tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging or a secure mailing bag, ensuring the interior labels remain intact.
Ship Your Package
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing